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    What We Do  »  FAQ

    Frequently Asked Questions

    • What is a Care Manager?
      • A Care Manager is a professional with specialized knowledge and expertise in caring for seniors and persons with disabilities. Sometimes Care Managers are also called case managers, geriatric care managers, elder care managers, service coordinators or care coordinators. Our Care Managers are individuals who evaluate your situation, identify solutions, and work with you to design a plan for maximizing your loved one’s safety, independence and well being.
    • I’ve heard the term Case Manager, is it the same thing as a Care Manager?
      • Sometimes Care Managers are also called case managers, geriatric care managers, elder care managers, service coordinators or care coordinators.
    • What will a Care Manager provide that I or my family cannot?
      • A professional Care Manager cannot replace the love, support, and care you provide. A Care Manager will serve as additional support for you and your family. Simply put, Care Mangers are hired to help you decrease the stress associated with caring for an aging or disable loved one.

        Care Managers can be hired to provide one specific service (i.e., conducting a home safety assessment or providing a list of reputable nursing homes) or they can oversee and manage all of your loved one’s health and well-being needs.
    • What are your fees?
      • When families call us, they want information, options, recommendations, and referrals. The ways we accomplish this is by conducting a comprehensive assessment then provide ongoing care management services as requested.

        We provide a list of options to help you pay for the services needed. Please call us to discuss your options.
    • Will my private insurance pay for your services?
      • This is worth investigating further. Call your medical and long term care insurance provider(s) directly. Our typical client pays for our services out-of-pocket. Our past clients have benefited from decreased medical expenses; reduced number of visits to the hospital; and decreased repetitive care.
    • Will Medicare pay for your services?
    • How long am I obligated to use your services?
      • It is your choice. A written agreement of our services will be provided to you at the beginning of our engagement and will clearly outline the terms of our service.
    • What training and credentials do Care Managers have?
      • A Care Manager is a professional with specialized knowledge and expertise in caring for seniors and persons with disabilities. Many Care Managers hold an advanced degree in gerontology, social work, psychology, nursing, or a related health and human services field.
    • Are your Care Manager’s licensed/certified?
      • While Care Management as a profession does not require licensure or credentialing, many of our professionals are licensed in their fields of expertise. We do have licensed registered nurses and licensed clinical social workers on our team.

        We are proud that many of our Care Managers are certified.
    • How long have been providing care management services?
      • We have been serving Oklahoma residents proudly for 13 years.
    • Where are you located?
      • We provide services throughout the state of Oklahoma.
    • How will you communicate with me?
      • You tell us your preference. Many of our clients prefer telephone and/or email communication.
    • Do you have references I can check?
      • We can provide references upon request. It is our responsibility to protect the privacy and confidentiality of all of our clients; therefore we can only provide professional references.
    • Do you use students to deliver services or care?
      • No. All of our staff members are professionals with specialized knowledge and expertise in caring for seniors and persons with disabilities. Many Care Managers hold advanced degrees.
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    Your well being is our life's work.
    2220 N. Classen Blvd. Suite A Oklahoma City, OK 73106
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